Please allow 1-2 days for your order to be processed for shipping. Some items are made-to-order so please allow 1-3 days. We make every effort to fulfill orders as quickly as possible. Most customers receive their order within one week!
HOW LONG DOES SHIPPING TAKE?
- US orders are shipped via USPS First-Class mail *Estimated delivery time 3-5 days
- Canada orders are shipped via USPS * Estimated delivery time 7-14days
- International orders - USPS or depending on package weight. * Estimated delivery 10-25 days
WHAT CARRIER DO YOU USE FOR SHIPPING?
We ship via USPS and UPS for larger boxes.
We ship online orders Monday through Friday. The cutoff time for getting your order in to ship the same day is 11AM Pacific Standard Time.
WHERE DO YOU SHIP FROM?
All of our orders ship from Riverside, California.
IF I PLACED AN ORDER OVER A WEEK AGO, BUT HAVEN'T RECEIVED MY PACKAGE YET, WHERE IS IT?
First, check your tracking number that is emailed to you upon shipping. When there are severe weather warnings, shipping is often delayed. If this is the case, USPS does not reimburse shipping costs, therefore, LMB does not reimburse for severe weather delays. It is very important that you are proactive with missing or delayed package. Once the package has left our location, it is out of our hands. Please make sure your address is correct, there aren't any weather delays, and you anticipate delays during the holidays. Please select the best shipping option that works best for you!
All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to the address you provided, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.
DO YOU OFFER FREE SHIPPING?
We offer free shipping on orders of $35 or more within the United States.
WHERE IN THE WORLD DO YOU SHIP?
We can ship anywhere, but keep in mind that is rather expensive to ship internationally. The recipient is responsible for paying all brokerage, duties, and taxes associated with international shipping.