Frequently asked questions
What’s the quickest way to contact you?
The best way to contact us is to email firstname.lastname@example.org or fill out the contact form on the website. We receive numerous inquiries every day but we will get back to you as soon as possible!
Do you have a contact number?
At this time we don’t provide phone support, but we’d be happy to help you here.
Can I sign up for your email list?
Of course! Enter your email into the email signup section located on our homepage.
Do you have a physical store?
You can shop with LittleMiaBella online 24/7, our store can be on your couch, at the beach, or even in the subway. No physical store-just yet!
Where are you located?
All of our orders ship from Riverside, California.
What currency do you use?
All of our items are listed under USD dollars.
Is an account required to shop the store?
No! You can definitely check out as a guest. Though we do recommend creating an account so your address and info can be saved for future purchases. We hope you’ll be back!
Oops! I forgot my password?
You can retrieve your password by following the steps on the “Lost Password” link on the login page. If you’re still having trouble, shoot us an email at email@example.com and we’ll get you back into your account!
Is your website and my information secure?
Definitely! Our website is SSL certified (that’s extra protection for you!) so when we ask for your personal information, your info is safe thanks to the secure socket layer encryption.
Will I receive a confirmation/tracking email after placing an order?
Yes, you will receive 2 emails. The first will be your order confirmation. The second will be your tracking information once your package has been shipped. Did you not receive these emails? Send us an email at firstname.lastname@example.org.
How long does shipping take?
All of our items ship from our home in Riverside, California via USPS First Class (usually if under one pound) and/or Priority Mail unless other arrangements have been made. Our current processing time is 1-2 days. Once shipped; Standard Shipping usually takes 1-4 days to deliver depending on your location. Most customers receive their order within one week!
How do I change or cancel my order?
We all want our orders to arrive as quickly as possible, for this reason If you decide to cancel your order or change your shipping address, please write us at email@example.com as soon as you place your order. We are unable to change or edit an order after 3 hours after making your purchase.
Defects or problems with your order?
If you have received an item with any problems or defects, please contact us firstname.lastname@example.org within 3 days to inform us of the issue. If we are not notified within 3 days of receiving the item, then it will no longer qualify for a return or replacement. You must include a photo of the damage/defect with your email. We are not responsible for damages to clothing caused by improper care or handling, or incorrect sizing.
*Exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. These situations do not qualify as defects and the buyer will pay return shipping if a return to our location is attempted.
Wrong address disclaimer.
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. Hence, there is a very small time gap to cancel your order or to change the address of the order. If you decide to cancel your order or change your shipping address, please write us at email@example.com as soon as you place your order.
What do I do if an item is out of stock?
We know how it feels to fall in love with a piece, only to find out it’s been sold out! Don’t stress. Sign up to receive notifications when an item is back in stock.
How often do you restock product?
Unfortunately, we do not restock all items consistently. Sign up for our email list to receive updates on product restocks, new arrivals, and more!