We want you to LOOVE your Little Mia Bella purchase. But we know that sometimes something just doesn't work out — and that's okay. We're here to help!
Please take a moment to read through our policy below so you know exactly what to expect.
Need to Make a Return? Here Are Your Options
You have 14 days from delivery to request a return or exchange. You can choose the option that works best for you:
Want a Refund to your original payment method?
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Orders $100 or less: A 10% restocking fee will be deducted from your refund.
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Orders over $100: A 20% restocking fee will be deducted from your refund.
Want your full amount back?
Choose Little Mia Bella store credit and we'll waive the restocking fee.
You'll receive a discount code for the full eligible merchandise amount, which can be used toward a future Little Mia Bella purchase, Once your return is approved, we'll provide instructions on how to use your store credit.
Please note:
Restocking fees help our small, family-owned business recover a portion of the costs associated with processing returns, including payment processing, shipping-related costs, discounts, and the time involved in handling each return.
Returns & Exchanges
You can start your return or exchange by contacting us at info@littlemiabella.com or submitting our Return & Exchange Form below.
Please don't send anything back before contacting us first. We'll provide the return instructions and help you through the process.
A Few Things to Know
To be eligible for a return or exchange, items must be:
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Unworn and unwashed
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Free of stains, odors, makeup, pet hair, or other signs of use
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Undamaged
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Returned in the original packaging when possible
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Shipped back within the timeframe provided after your return is approved
We reserve the right to decline a return if the item is not received within the required timeframe or is not returned in acceptable condition. If a return is declined, the item may be shipped back to the customer.
One Return or Exchange Per Transaction
Each transaction is eligible for one return or one exchange only.
Once a return or exchange has been completed, that transaction is considered final and is not eligible for another return or exchange.
Exchanges
We gladly accept one exchange per transaction within the 14-day return window.
Exchange items must meet the same condition requirements above. Customers are responsible for return shipping costs.
If the requested replacement item is unavailable, we'll work with you on another available option.
Shipping
Shipping costs are non-refundable. This includes standard shipping and any shipping upgrades or expedited shipping selected at checkout.
If you paid extra for a shipping upgrade, that upgrade fee is also non-refundable, even if the order is later returned or exchanged.
You are responsible for the cost of shipping your return or exchange back to us.
If we sent the wrong item or made an error with your order, please contact us before returning it so we can help make it right.
Delivery
Once your order has been handed over to the shipping carrier, the carrier is responsible for the package while it is in transit, including delays, loss, or theft.
If there is an issue with your delivery, we will always do our best to help and work with the carrier to locate your package or determine what happened. However, once the package has been shipped, delivery is ultimately handled by the carrier.
We recommend keeping a close eye on your tracking information and making arrangements to receive your package safely.
Something Wrong With Your Order?
If your item arrived damaged, defective, or incorrect, please contact us before returning it.
We'll always do our best to make it right.
Before You Purchase
Please take a moment to read the full product description, size information, measurements, and item details before placing your order. We do our best to provide accurate information to help you choose the right item.
By placing an order with Little Mia Bella, you acknowledge and agree to this Return & Exchange Policy.
This policy is intended to comply with applicable California consumer protection requirements, including California Civil Code § 1723.
